Timo van den Berg

Returns & Repairs

Gouda, NL


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Driving licence and in possession of a car

Profile: @timovdb99

Experience with Outlook, Freshdesk and Zendesk

Experience with Apple iOS, iPadOS and MacOS

Experience with most Windows computer systems

Experience with customer contact/ service

Experienced gamer

Loves to travel around the world

History & Experiences

Returns & Repairs | Kamera Express | Capelle aan den IJssel
July 2020 - Current

As a Returns & Repairs worker, my main task is to process customer returns and repairs. We offer customers the right service and keep them informed via the ticketing platform "Zendesk". In the department, we mainly do administrative work.

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Video Editor | Klik Proces | Bodegraven
February 2019 - April 2020

I was mainly involved in video editing for the Klik Proces YouTube channel. I made the montages using Adobe Premiere Pro and delivered them to Bart. After his - possibly given - feedback, I processed this and we had the final result that we published online. Later, I also made the design that was used for the channel for over a year (intro and outro). I also made a Podcast version of the video's, by creating a ".wav"-file of the video's and uploading them to all the big podcast-apps like Spotify, Apple Podcasts and more.

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Orderpicker | Combilo | Waddinxveen
September 2017 - August 2018

During my period at Combilo, I was responsible for order picking for customers and occasionally, on Saturday mornings, for keeping an eye on incoming shipments and guiding trucks that came to collect orders.

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Vestigingshulp | AllSafe Miniopslag | Leiderdorp
September 2017 - August 2018

As a Saturday worker at AllSafe Leiderdorp I was mainly responsible for assisting with chores such as keeping the premises clean and any maintenance required such as replacing fluorescent tubes, checking locks and security and administrative help.

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Video Editor | Eigen Huis & Tuin | Amsterdam
February 2020 - Juny 2020

During my internship at Eigen Huis & Tuin / Fremantle Productions, I was mainly editing videos and summaries for the Eigen Huis & Tuin Online Platform, such as YouTube, Instagram, Pinterest, RTL XL and occasionally Twitter. I did the editing in Adobe Premiere Pro, where I put the entire episode in an MXF file, and edited it from there. I also subtitled it. I also went along on a few shoots for promos for online and on-air, where I was mainly involved in building up the set. I was able to complete this internship in a good way.

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Video Editor | Discovery Benelux | Amsterdam
March 2012 - December 2014

At Discovery Benelux I was mainly involved in editing social media clips for the Dutch and Flemish channels of Discovery Channel, TLC and Investigation Discovery. I did the editing in AVID Media Composer, after which I asked for feedback from the regular editors, and finally did the final editing via Adobe After Effects to get the best result. I successfully completed this internship.

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AV-specialist (MBO-4) | ROC Midden Nederland | Utrecht | Graduated
2017 - 2020

Learning camera techniques, video editing, light and sound and film techniques.

Mediatechnology (IT) | Grafisch Lyceum Rotterdam | Rotterdam
2016 - 2017

Learning network administration, system administration and development of software, games and applications. As an elective, we were developing VR games and software.